Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience....OR * 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing, guest services, front desk, or related professional area ...
Your skills include: - Reacting to a wide range of client cases over the phone - Paying close attention to customer demands and displaying understanding - Deciding on the best course of action (appeal process) to manage the customer case - Remain composed and professional ...