Missions: The Workforce Account Manager oversees productivity by assessing, analyzing, and reporting employee's productivity at several levels. The mission is to determine the best way to utilize employees' productivity skills using techniques... Secteur ...
Para nuestro desarrollo continuo, Foundever está contratando un Analista de Calidad. Su misión será : * Acompañar y asegurar un seguimiento cualitativo de los nuevos agentes; * Asegurar el seguimiento y coaching de... Secteur d'activité : Centre d'appel ...
Para nuestro desarrollo continuo, Foundever busca 2 Jefes de Equipo. Principales tareas y responsabilidades: - Gestionar el rendimiento de los agentes para garantizar el logro de las métricas, que incluyen; Promedio de resolución por... Secteur d'activité ...
Para nuestro desarrollo continuo, contratamos a asesores de servicio al cliente hispanohablantes. Su misión será atender a los clientes y responder a sus necesidades. Riguroso y apasionado de la relación con el cliente, tu... Secteur d'activité : Centre ...
A Developer for Bot projects is responsible for the technical aspects of building and maintaining conversational interfaces. Their role involves programming the Chatbot or Voicebot, integrating it with various APIs and databases, and ensuring its... Secteur ...
A Conversational Designer for Chatbots and Voicebots is responsible for creating, designing, and optimizing the user interaction experience with AI-driven conversational interfaces. Their role involves understanding client issues and expected outcomes... ...
A Project Manager dedicated to bots needs to have experience in project management, knowledge of Conversational AI (such as speech recognition and natural language processing, as well as proficiency in AI and ML) and Gen AI technologies. Leadership skills,... ...
Provide IT solution design and presentational support for new business bids for existing and new clients. Working collaboratively with other Sitel IT teams, the IT Solution Architect will lead the design and delivery of high quality IT bid responses... Secteur ...
SUMMARY OF RESPONSIBILITIES - Ensure that calls are handled professionally. Provide direction and guidance to guarantee the consistent achievement of key performance metrics. Achieve, measure, report, and communicate metric goal attainment... Secteur ...
Foundever Rabat recrute pour son site basé à Arribat center des conseillers clients en réception d'appels pour le compte d'un leader dans la conception et commercialisation d'appareils de pointe dédiés au... Secteur d'activité : Centre d'appel Fonction : ...