interpersonal communication skills - Mastery of customer relationship management (CRM) techniques - Good interpersonal skills - Ability to demonstrate a high level of empathy and understanding of the interlocutor's speech and needs - A customer-oriented attitude (Smile ...
Descriptif du poste You have a perfect command of the French and English languages? As a Customer Care Agent, you will have to answer calls with the main objective of providing excellent service in all situations (questions, complaints, requests for advice and ...