Reporting to the helpdesk team leader, your main tasks will include * Receiving and managing user requests * Monitoring and handling technical incidents * Complete incident diagnosis for an intervention * Incidents input * Handling recurring incidents * Quality ...
Descriptif du poste As part of its development, Outsourcia is recruiting bilingual French/English speaking Helpdesk Technicians for one of its clients Reporting to the helpdesk team leader, your main tasks will include * Receiving and managing user requests * Monitoring ...
Profil Recherché Buscamos Team Leaders con las siguientes habilidades: -Liderazgo, - Dominio perfecto de las actividades de Backoffice y Chat - Dominio perfecto de las técnicas de entrenamiento, -Excelentes habilidades de comunicación escrita y verbal. - Perfecto ...