The MTSB Control Owner service will have strong collaboration and an expertise in customer relation to carry out all responsibilities below: * Monitor control scores and assess deviations: monitor the score of the controls and request ...
Job Purpose: Assists in developing, implementing and monitoring the quality performance measures for the contact center team ensuring continuous improvement in service delivery in line with Standard Quality Manual and adopted policies and ...
Secteur d'activité : Electro-mécanique / Mécanique Fonction : Assistanat de Direction / Services Généraux , Environnement (métiers de l') Expérience requise : De 3 à 5 ans Niveau d'étude demandé : Bac +3 Type de contrat proposé : Autre - Télétravail : Non ...