Your duties may include: -Taking incoming calls from customers and providing support in resolving problems with their product -Listening to the customer, assessing their situation and providing them with relevant information about their coverage and what is possible ...
Descriptif du poste You have a perfect command of the French and English languages?...As a Customer Care Agent, you will have to answer calls with the main objective of providing excellent service in all situations (questions, complaints, requests for advice and support; technical support request level 1) We are looking for you!! ...
Your main objective will be to deliver excellent service in all situations (questions, complaints, requests for advice and support; level 1 technical support)....As customer service is the backbone of the company, you will play a crucial and vital role in promoting the brand and its image through effective support and satisfaction of users and patients ...
Support: As part of your role, you will have all the support from the XMA BPO team necessary for your success (onboarding director, sales directors, product specialists, program managers, technical analysts, service representatives, etc.) ...
Descriptif du poste On behalf of one of our clients, we are looking for bilingual Helpdesk agents, speaking fluently in French and English with a significant experience....Reporting to the helpdesk team leader, your main tasks will include * Receiving and managing user requests * Monitoring and handling technical incidents * Complete incident diagnosis for an intervention * Incidents input * Handling recurring incidents * Quality ...
Descriptif du poste As part of its development, Outsourcia is recruiting bilingual French/English speaking Helpdesk Technicians for one of its clients Reporting to the helpdesk team leader, your main tasks will include * Receiving and managing user requests * Monitoring ...
Descriptif du poste The main responsibility of the Technical Support Agent is to give the customer all the support necessary to solve problems related to their Internet access, TV services....You will act as the first support to the client and makes sure to offer a privileged gateway to it in terms of customer service ...