As a Customer Care Agent, you will have to answer calls with the main objective of providing excellent service in all situations (questions, complaints, requests for advice and support; technical support request level 1) We are looking for you!! ...
rental for the UK market. n your role as a customer service and sales representative, you will be required to take calls with the primary goal of providing great service in all circumstances (questions, complaints, sales requests for advice and help, and level 1 technical ...
In your role as a customer service and sales representative, you will be required to take calls with the primary goal of providing great customer service in all circumstances (questions, complaints, sales requests for advice and help, and level 1 technical support ...
Your duties may include: -Taking incoming calls from customers and providing support in resolving problems with their product -Listening to the customer, assessing their situation and providing them with relevant information about their coverage and what is possible ...
Support: As part of your role, you will have all the support from the XMA BPO team necessary for your success (onboarding director, sales directors, product specialists, program managers, technical analysts, service representatives, etc.) ...
Reporting to the helpdesk team leader, your main tasks will include * Receiving and managing user requests * Monitoring and handling technical incidents * Complete incident diagnosis for an intervention * Incidents input * Handling recurring incidents * Quality ...
Descriptif du poste As an IT Helpdesk Analyst, you will perform a support role for German-speaking customers on helpdesk queries, equipment configuration, backup maintenance, and software installing/de-installing....Daily Activities: Provide hardware/software/network problem diagnosis/resolution via telephone for end users customers Route problems to internal support group Coordinate and manage relationships with vendors and work closely with support staff to obtain technical ...