* Answering incoming calls and solving multiple issues * Provide customer guidance and deal with complains. * Perform cross sales and commercial rebound with the most suitable offer. * Technical issues diagnosis * Solving of simple and redundant problems * Working ...
Ensuring Exceptional Customer Service * Provides and supports service behaviors that are above and beyond for customer satisfaction and retention. * Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback ...
WHAT WE HAVE FOR YOU: Attractive remuneration and bonus scheme Excellent career opportunities within the world's largest hotel chain Marriott international Regular training and well-founded further education opportunities Participation in the worldwide ‘Take Care ...
, participating in sales calls to acquire new business and/or close deals, and building long-term, value-based customer relationships Developing strong partnerships and collaborations with local organizations to further increase brand/product awareness, participating ...
* Provides excellent customer service to all employees. * Responds quickly and proactively to employee's concerns. * Uses coaching skills throughout the property. * Demonstrates self confidence, energy and enthusiasm. * Motivates and encourages staff to solve ...
Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills....Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment ...
JOB SPECIFIC TASKS Business Strategy Development Stays current with industry trends and monitors strengths and weakness of competition; explores new business opportunities; develops business plans designed to maximize property customer satisfaction, profitability ...
and outdoor pools, tennis and a jogging track Access to the Royal Golf Dar Es Salam and the Royal Equestrian Club JOB SUMMARY The position is responsible for implementing quality assurance processes that meet the company's mission and brand standards, target customer ...
as the preferred partner of choice with customers and designated accounts * Support the creation of a customer-centric approach across the Country. * Responsible for meeting/exceeding customers' expectations, on time response to customers' requests in coordination ...