Descriptif du poste Opportunity at Hand: We're looking for a lead generation specialist to join our team, who will be positioned with a well-established boutique technology partner specialising in the niche market of IT Service Management software ...
As a Customer Care Agent, you will have to answer calls with the main objective of providing excellent service in all situations (questions, complaints, requests for advice and support; technical support request level 1) We are looking for you!! ...
Descriptif du poste Our multinational corporation is recruiting ENGLISH speakers customer service representatives for inbound and outbound call handling on behalf of a leading entertainment company in Canada(Canadian Radio)....As part of a young and dynamic team, your responsibilities will include: * Ensuring efficient management of various customer transactions (inbound/outbound calls) * Presenting, promoting, and enhancing the brand image, products, and services * Familiarizing yourself ...
Joining our team would allow you to contribute your expertise in creating a reliable and efficient network foundation that empowers our contact centers to deliver exceptional customer experiences....Providing KPI reports, Project updates, and Team performance reviews to senior management. Acting as Point of Escalation for the IT Team and responsible for the timely resolution of unresolved issues adhering to the organization's incident management process ...
Descriptif du poste - Follow communication “scripts” When handling different topics - Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives - Build sustainable relationships and engage customers by taking ...
Descriptif du poste As an IT Helpdesk Analyst, you will perform a support role for German-speaking customers on helpdesk queries, equipment configuration, backup maintenance, and software installing/de-installing....Daily Activities: Provide hardware/software/network problem diagnosis/resolution via telephone for end users customers Route problems to internal support group Coordinate and manage relationships with vendors and work closely with support staff to obtain technical ...
Documentation: Prepare and manage all necessary documents, including contracts, itineraries, and passenger information. Customer Service: Offer exceptional customer service, addressing client inquiries, concerns, and requests promptly and professionally ...