Summary The Africa Digital and Customer Experience Lead role is a newly created senior leadership position accountable to design, shape and transform the customer experience throughout Africa by incorporating integrated digital and personalized experiences that ...
Descriptif du poste We are TELUS International a leading company in digital customer experience (CX) innovator that designs, builds and delivers next-gen digital solutions for global and disruptive brands....At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first ...
Descriptif du poste Konecta promeut la diversité au sein de ses équipes, et s'engage pour l'emploi des personnes en situation de handicap. Vous aurez pour mission de générer de la satisfaction client, à travers : * La prise en charge et la gestion des ...
Votre profil: Expérience requise dans les centres d'appels. Approche client et forte capacité à convaincre. Bon niveau en anglais. De bonnes connaissances en informatique et en réseaux sont un plus ...
Your role will be critical by being the go-to person between Back Office Team and Field Sales Force, we you will be ensuring the process are clear and deployed correctly, receiving, and answering the queries and directing them to the correct department in order ...