* Provide front line support to our customers via live chats, phones & emails promptly. * Answering queries and resolving client issues regarding our products, platforms, and promotions in accuracy. * Address customers' feedbacks as well as complaints professionally ...
You will also be responsible for the management of all the information required to deal with the incident (contact, equipment concerned, error message, etc.)....You diagnose the breakdowns to treat at your level or assign them to the departments concerned Profil Recherché You should have at least 2 years of experience in a help desk or user support role ...
Sous la responsabilité d'un manager vous aurez comme missions : * Prise en charge du support N1 - N2 en traitant les alertes de supervision, ainsi les sollicitations téléphoniques et ouverture via l'outil de ticket ING * Gestion des incidents utilisateurs, infrastructures ...
Descriptif du poste Join our dynamic team as a front of house and become the face of excellence at Global Conversions. We are seeking a charismatic and engaging individual to provide unparalleled service to our esteemed clientele....-Comfortable in front of a camera and able to articulate information confidently. -Genuine interest in the automotive industry and the products offered by the company. LLC and IQON. -Previous experience in a customer-facing role is preferred ...