Descriptif du poste Since 2021, Allianz Technology has launched its Allianz Services entity to meet the project needs of Allianz operating entities. This position is based in Casablanca. Does providing quality service also motivate you? ...
After a certifying quality training, your main missions will be: * Increase and maintain Client satisfaction and loyalty. * Answering incoming calls and solving multiple issues * Provide customer guidance and deal with complains. * Perform cross sales and commercial ...
Reporting to the helpdesk team leader, your main tasks will include * Receiving and managing user requests * Monitoring and handling technical incidents * Complete incident diagnosis for an intervention * Incidents input * Handling recurring incidents * Quality ...
part of its development, Outsourcia is recruiting bilingual French/English speaking Helpdesk Technicians for one of its clients Reporting to the helpdesk team leader, your main tasks will include * Receiving and managing user requests * Monitoring and handling technical ...