The MTSB Control Owner service will have strong collaboration and an expertise in customer relation to carry out all responsibilities below: * Monitor control scores and assess deviations: monitor the score of the controls and request ...
Global mission: Accountable for the technical design of the Vehicle system, related performances, safety, functional and physical integration and product / development, to reach the best trade off between Quality-Cost-Timing-Performance and achieving ...
Job Purpose: Provides front line primary technical support to end users on various technical issues and problems relating to hardware, software and peripherals. Responds to, documents, and resolves service issues in a timely manner according to ...
Manages and supervises the Quality Project org unit according to defined objectives and KPIs Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery Takes responsibility ...
Contribution aux audits quality management......Secteur d'activité : Conseil / Etudes - Autres services Fonction : Audit / Conseil , Production / Qualité / Sécurité / Maintenance Expérience requise : Débutant Niveau d'étude demandé : Bac +5 et plus Type de contrat proposé : Stage - Télétravail : Hybride ...
Job Purpose: Assists in developing, implementing and monitoring the quality performance measures for the contact center team ensuring continuous improvement in service delivery in line with Standard Quality Manual and adopted policies and ...
Develop efficient CRM services, interfaces, backend systems, web services and out of the box solutions (specific or generic). Ensure Third Party Application maintenance and evolution. Ensure high quality of code and technical ...
The main responsibility of the Technical Support Agent is to give the customer all the support necessary to solve problems related to their Internet access, TV services. You will act as the first support to the client and makes sure to offer a privileged ...
Workstation Preparation : Definition and application of quality control and cleanliness processes Technical preparation of the Workstation On-site delivery and tracking of workstations : Management of delivery problems with the ...
The Service will do the following : Coordinate technical assurance activity e.g. penetration testing, application code review and vulnerability scanning Coordinate technical assurance reporting and metrics for internal review Liaise with ...