Descriptif du poste We are recruiting HelpDesk Agents. Missions : You receive calls in a friendly and professional manner, You open or follow up on incident tickets in the helpdesk database, by qualifying the nature of the incident and the priority ...
Descriptif du poste On behalf of one of our clients, we are looking for bilingual Helpdesk agents, speaking fluently in French and English with a significant experience....Reporting to the helpdesk team leader, your main tasks will include * Receiving and managing user requests * Monitoring and handling technical incidents * Complete incident diagnosis for an intervention * Incidents input * Handling recurring incidents * Quality ...
Descriptif du poste Finashore filiale de la an Of Africa recrute pour son client des agents HelpDesk Missions: Gérer l'accueil et l'assistance informatique téléphonique des utilisateurs * Prendre en charge les demandes des utilisateurs par téléphone, ou par messagerie ...