* A former experience in a customer service in the call center's field would be a significant plus. * A good flexibility to work variable schedules, 44 hours per week. * Fluenty in both English and French. * Being familiar with computer handling as a main work ...
handling different topics - Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives - Build sustainable relationships and engage customers by taking the extra mile - Keep records of all conversations in our call ...
Descriptif du poste Orbus Marketing is currently seeking a Call Center Manager This is a unique opportunity to provide top-notch leadership to a team of associates and deliver world-class management....Profil Recherché Bachelor's degree or equivalent experience Excellent management skills, solid understanding of call volume management procedures Proven experience in positively managing and coaching others towards high performance Robust verbal and written communication ...
Profil Recherché The ideal candidates must have the following: * An excellent command of English * Focused on customer satisfaction * Willing to work full-time * Prior experience customer service or sales, preferably in a call center, is a plus * A bachelor degree ...