Descriptif du poste As a Customer Service Representative and will be responsible for: * Collecting amounts from current and final accounts as well as various outstanding invoices from company customers; * Collecting outstanding accounts (regular, final); * Analysing ...
* Answering incoming calls and solving multiple issues * Provide customer guidance and deal with complains. * Perform cross sales and commercial rebound with the most suitable offer. * Technical issues diagnosis * Solving of simple and redundant problems * Working ...
Descriptif du poste The main responsibility of the Technical Support Agent is to give the customer all the support necessary to solve problems related to their Internet access, TV services....You will act as the first support to the client and makes sure to offer a privileged gateway to it in terms of customer service ...