and an optimized customer experience....They are looking for talents interested in building a platform that meets the challenges of digital customer relations: omnichannel, social networks, gamification, chatbots, mobile, semantic analysis and real-time analytics ...
creating seamless customer experiences that are as innovative and impactful as our medicines....As part of the Affiliate Leadership team for Ecuador, Peru & UruBoPa, you will be directly reporting to the GM and partner closely with the LATAM Omnichannel Outcome Leads to define the strategic outcomes and design the strategy for each of the prioritized Therapeutic ...
Primary Duties & Responsibilities: Data-driven Customer Insights Creates & manages a unified HCP view by consolidating and analyzing data from various sources to drive business decisions and improve customer engagement Understands customer experience management ...
Experience Design & OC Orchestrator Lead will activate & scale new channels, perform cross-channel orchestration, define channel strategy, and measure channel effectiveness to craft an Omnichannel (OC) customer experience ...
We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences....Consultants work with clients across a range of industries to identify their key priorities, then design and run business experiments to establish which ideas work, where, when, and how to deploy them ...
This is why we are evolving the Africa Omnichannel approach - to make this a reality by integrating digital and face-to-face interactions seamlessly and allowing us to rapidly identify priorities to engage our customers and establish leadership in the prioritized ...