service; interruptions or service restorals in order to minimize company losses; * Performing analyses and take action in accordance with procedures regarding the various collection reports in order to minimize revenue losses; * Recovering fiber op accounts and provide ...
* Answering incoming calls and solving multiple issues * Provide customer guidance and deal with complains. * Perform cross sales and commercial rebound with the most suitable offer. * Technical issues diagnosis * Solving of simple and redundant problems * Working ...