Additional duties will include (but may not be limited to) : Service Delivery & Customer Service Excellence Responds to, documents, resolves, and escalates general HR issues and inquiries as needed; record and track all customer calls in the internal Case Management ...
Responds to incoming communications including e-mails, inbound calls from customers and field associates, and direct mail. Required to utilize collection strategies to initiate collection effort for managed cross-divisional customers via phone and e-mail ...
Consultative selling - Strategizes and coaches team on how to apply consultative-selling techniques to identify and advance opportunities that result in ongoing profitable revenue growth for HP; prepares for client calls in partnership with sales teams and supports ...
Communication, Customer Service and Emergency Calls Answering phones in a prompt, professional and polite manner Ensuring emails are prompt & followed up - response times within 24 hours. Delegate & monitor inboxes....travel industry Computer skills Highly proficient in English both written and spoken Familiarity with Travel Industry Practice Excellent Customer Service & Attention to Detail Be resourceful, a good listener and ability to learn quickly Problem Solving/Complaint Resolution ...
Description du poste Scrum Master Health insurance My advantages at Intelcia Parking place Computer Mobile phone On-call bonus Job description Mission Garant d'un cadre de travail optimal entre la conception du produit et sa livraison....En accompagnant l'équipe et le product owner dans la communication, la résolution des problèmes et en mettant les jalons nécessaires à l'atteinte du niveau de qualité requis ...
Ability to handle stressful situations Monitors and tracks issues to ensure accurate resolution Assumes a proactive role in technical support call avoidance by identifying known problems and documenting resolutions ...
Product Functions : Ensure critical systems, specifically Front Office Property Management System, Call Accounting, HSIA, PABX and Food & Beverage Point of Sales computer systems are available twenty-four (24) hours per day....Pro-active and inquisitive mind set to develop problem solving, decision making, conflict resolution and strategic thinking skills Good written and verbal communication skills in french and english ...
* Participates in sales calls with members of the Sales and Marketing team to acquire new business and/or close on business. * Identifies public relations opportunities and coordinates activities to augment the overall marketing communication strategy. * Supports ...
Ability to handle stressful situations Monitor and track issues to ensure accurate resolution Assume a proactive role in technical support call avoidance by identifying known problems and documenting resolutions ...
Preparation of sales calls, pipeline management through our CRM with a disciplined approach....Establish internal stakeholders' network to facilitate resolution of customer issues Drive the development of his portfolio Clients business and act as top-level contact Execute sales process In a structured way via thorough identifying and understanding of Client ...