Descriptif du poste TELUS International is a leading digital customer experience (CX) innovator that designs, builds and delivers next-gen digital solutions for global and disruptive brands. At TELUS International, we enable customer experience innovation ...
Descriptif du poste We are TELUS International a leading company in digital customer experience (CX) innovator that designs, builds and delivers next-gen digital solutions for global and disruptive brands. At TELUS International, we enable customer experience ...
The Bilingual Customer Service Representative's main objective is to provide top-of-the-line customer service in resolving issues fast and in an accurate manner....* You are dynamic and motivated, with excellent interpersonal skills * You have a good sens of service and listening skills * You have a very GOOD level of French and English (bilingual profile) * Candidate must be adaptive to changing work schedule (Night shift ...
You have a perfect command of the French and English languages? As a Customer Care Agent, you will have to answer calls with the main objective of providing excellent service in all situations (questions, complaints, requests for advice and support;... Secteur ...
Collaborate with the upper management team to set quality benchmarks, Create standards in accordance with industry standards and customer expectations, Identify quality control processes to ensure criteria are met at all times, Execute tests... Secteur ...
The Bilingual Customer Service Representative's main objective is to provide top-of-the-line customer service in resolving issues fast and in an accurate manner....* You are dynamic and motivated, with excellent interpersonal skills * You have a good sense of service and listening skills * You have a very GOOD level of French and English (bilingual profile) * Candidate must be adaptive to changing work schedule (Night shift ...