Profil Recherché Buscamos Team Leaders con las siguientes habilidades: -Liderazgo, - Dominio perfecto de las actividades de Backoffice y Chat - Dominio perfecto de las técnicas de entrenamiento, -Excelentes habilidades de comunicación escrita y verbal. - Perfecto ...
Reporting to the helpdesk team leader, your main tasks will include * Receiving and managing user requests * Monitoring and handling technical incidents * Complete incident diagnosis for an intervention * Incidents input * Handling recurring incidents * Quality ...
Reporting to the helpdesk team leader, your main tasks will be to - Receive and manage user requests - Follow-up and processing of technical incidents - Complete diagnosis of the incident with a view to intervention - Incident logging - Handling recurring incidents ...