Profil Recherché - To serve as the primary contact for customers, promptly addressing inquiries and concerns through phone, email, live chat and other communication channels. - Collaborate with team members and supervisors to escalate complex issues for timely ...
Descriptif du poste Vous faites preuve d'écoute active avec une bonne fibre commerciale ? CE POST EST FAIT POUR VOUS !! Votre mission consiste à : * Détecter les besoins de nos clients afin de leur apporter la solution adaptée. * Développer le ...
* Provide front line support to our customers via live chats, phones & emails promptly. * Answering queries and resolving client issues regarding our products, platforms, and promotions in accuracy. * Address customers' feedbacks as well as complaints professionally ...
Its dedication to improving the lives of Canadians has helped TELUS spread its roots from British Columbia and Alberta to become Canada's second largest telecommunications company....(LOBs include P2P / DUP, Renewal, Optik, Add a Tablet) * Agent's Roles and Responsibilities TELUS Outbound Consumer Sales Solutions performs outbound calling to wire line Residential customers to offer new telecommunications products and services and up-sell the ...
Descriptif du poste On behalf of one of our clients, we are looking for bilingual Helpdesk agents, speaking fluently in French and English with a significant experience..... - Excellent verbal communication skills for assisting users over the phone or via Chats. - Ability to write clear and precise responses in emails or support documents. - Ability to analyze a problem, identify underlying causes, and develop effective solutions ...
- Bieten Sie unseren Kunden per Live-Chat, Telefon und E-Mail sofortigen Support an vorderster Front. - Beantworten Sie Fragen und lösen Sie Kundenprobleme in Bezug auf unsere Produkte, Plattformen usw ...
Descriptif du poste Estamos reclutando un líder de equipo de habla hispana Tareas: - Supervisar y motivar un equipo de 10 a 15 agentes - Seguir los indicadores de producción - Seguimiento de la calidad del servicio. - Capacitar a los agentes en el campo para desarrollar ...