Profil Recherché - To serve as the primary contact for customers, promptly addressing inquiries and concerns through phone, email, live chat and other communication channels. - Collaborate with team members and supervisors to escalate complex issues for timely ...
Vorfällen * Umgang mit wiederkehrenden Vorfällen * Qualität des IT-Supportdienstes Profil Recherché * Perfekte Sprachkenntnisse in Deutsch und Englisch (gleichzeitige Verarbeitung in beiden Sprachen) * Gute technische Fähigkeiten * Gute Kenntnisse in IT-Hardware, Server ...
Responsibilities: - To serve as the primary contact for customers, promptly addressing inquiries and concerns through phone, email, live chat and other communication channels. - Collaborate with team members and supervisors to escalate complex issues for timely ...
Maîtriser d'Excel (fonctions, macros) Maîtriser les outils « métiers » (CRM…) Savoir analyser / synthétiser Maîtriser les systèmes de gestion de bases de données (SQL Server, MySQL …) Avoir le sens de l'analyse Etre rigoureux / fiable Etre force de proposition ...
Manager is responsible for overseeing the operations and providing leadership in managing the fusions infrastructure assets including the Network & Security, Server & Systems, Voice, dialer and Telecom services and maintain in accordance with compliance regulations ...
view to intervention - Incident logging - Handling recurring incidents - Quality of IT support service Profil Recherché - Perfect command of Hebrew AND English (processing in both languages at the same time) - Good technical skills - Good knowledge of hardware, servers ...
Descriptif du poste Nous recrutons pour le compte d'un centre d'appels un Developpeur Informatique avec connaissance daEUR(TM)Onnet (HERMES ) de Vocalcom. Missions : . Concept et analyse des fichiers traites par HERMES. . Recueil des besoins des utilisateurs. ...