- Manage your customer portfolio (canvassing, prospecting, monitoring, benchmarking, etc.). - Follow up on sales and ensure that they run smoothly; - Apply defined processes and master the use of tools. - Contribute to the smooth running of the department. - ...
Descriptif du poste Descriptif du posteContent moderators are responsible for the day-to-day management of internet content, ensuring a quality experience for millions of internet users....The work includes detecting and monitoring social media sites or applications for abusive, malicious, or inappropriate content that ensures safe experiences for users and communities ...
Your skills include: - Reacting to a wide range of client cases over the phone - Paying close attention to customer demands and displaying understanding - Deciding on the best course of action (appeal process) to manage the customer case - Remain composed and professional ...
Reporting to the helpdesk team leader, your main tasks will include * Receiving and managing user requests * Monitoring and handling technical incidents * Complete incident diagnosis for an intervention * Incidents input * Handling recurring incidents * Quality ...
* Capacity to manage the payroll procedure and explain to employees their payslips. * Excellent people skills. * Problem solver attitude. * Extreme attention to details. * Flexible and pro-active “can-do attitude”. * Punctual, reliable, and loyal to the company ...
YOUR ROLE Manage the IT Department and supervision of the IT Team members by planning, monitoring, coaching, coordinating tasks, and enforcing security policies Responsible for assisting in research on network products, services, and standards in network procurement ...
You will contribute to the continuous improvement of the quality of the services delivered and to the monitoring of the quality assurance plan in a call centre....Your main tasks will be : Monitoring service quality: Keeping a watch on the service provided to customers; Suggest corrective action ...