Descriptif du poste About Us: Join an exciting and rapidly growing call center as a Junior Customer Service Specialist! We take immense pride in delivering exceptional customer support services across various industries....Responsibilities: - To serve as the primary contact for customers, promptly addressing inquiries and concerns through phone, email, live chat and other communication channels. - Collaborate with team members and supervisors to escalate complex issues for timely resolution ...
* Résolution des incidents simples et... Secteur d'activité : Centre d'appel Fonction : Call Centers (métiers de) Expérience requise : De 1 à 3 ans Niveau d'étude demandé : Bac +2 Type de contrat proposé : CDI ...
Product Functions : Ensure critical systems, specifically Front Office Property Management System, Call Accounting, HSIA, PABX and Food & Beverage Point of Sales computer systems are available twenty-four (24) hours per day....Pro-active and inquisitive mind set to develop problem solving, decision making, conflict resolution and strategic thinking skills Good written and verbal communication skills in french and english ...
* Participates in sales calls with members of the Sales and Marketing team to acquire new business and/or close on business. * Identifies public relations opportunities and coordinates activities to augment the overall marketing communication strategy. * Supports ...
Ability to handle stressful situations Monitor and track issues to ensure accurate resolution Assume a proactive role in technical support call avoidance by identifying known problems and documenting resolutions ...
Preparation of sales calls, pipeline management through our CRM with a disciplined approach....Establish internal stakeholders' network to facilitate resolution of customer issues Drive the development of his portfolio Clients business and act as top-level contact Execute sales process In a structured way via thorough identifying and understanding of Client ...
Description du poste Responsable centre d'appel Casablanca, Casablanca-Settat, Morocco Responsable centre d'appel À propos du poste Responsable centre d'appel Afin de soutenir notre croissance en termes d'effectifs, nous recrutons une Responsable Call Center Directement ...
Work with suppliers to identify and implement potential service improvement opportunities within the tower, develop operational Service Improvement Plans and work with suppliers to action them Acts as an escalation point for the delivery of changes and resolution ...
Descriptif du poste As a Customer advisor Agent on behalf of a Social media account you will have to answer calls and emails with the primary goal of consistently delivering excellent customer service....(Ads, Campaigns...) * Listen, comprehend and analyze the customer's requests and provide them the best resolution in order to resolve the matter and close the case. * Opt for the best plan of action (Using the internal procedures) to handle client's requests ...
En tant que technicien Helpdesk junior, vos missions seront de : * Gestion des demandes d'assistance et de support technique des utilisateurs, * La résolution des problèmes informatiques, * La configuration et le......Secteur d'activité : Centre d'appel Fonction : Call Centers (métiers de) Expérience requise : Moins de 1 an Niveau d'étude demandé : Bac +2 Type de contrat proposé : CDI ...